We understand the ongoing community concern about the Coronavirus (COVID-19), and we are updating this page to reflect the evolving situation. All of our New Zealand centres are open, however in line with government advice non-essential services are now closed. Food courts will be closed by 11.59PM 25 March 2020.
Supermarkets, pharmacies and financial services are open, and will remain trading throughout all levels of the government’s COVID-19 alert system.
Please find your centre below for the most up-to-date opening information at your Westfield.
Cleaning and hygiene
We apply the highest standard of cleanliness and hygiene across our Westfield Centres. We have increased the routine cleaning of frequently touched hard surfaces, including in car parks. We expect our retail partners to apply the same principles to their cleanliness and hygiene.
If a retail partner becomes aware of any confirmed cases of COVID-19 within their customer facing teams in our centres, they must contact their local Westfield centre management immediately. We would then work with our retail partner and the relevant health authority to support any required public communication and advice on deep cleaning.
We remind all customers to practice regular hand washing, use hand sanitiser and cover sneezes or coughs with your arm, not your hands. Hand sanitisers are available at various locations around our centres.
If you have flu-like symptoms, you should seek your doctor’s advice. If you have returned from overseas effective 16 March 2020, you are required to self-isolate. You should not visit a Westfield centre during this period.
Please note that not all medical centres are able to test for COVID-19. Check store details for further information.
Following the advice of health authorities
When it comes to the health and wellbeing of our customers, retail partners and people, we follow the advice of the Australian and New Zealand health authorities.
We have shared regular updates with our people and other stakeholders to ensure they are aware of the latest travel advice and guidance on what to do if they have been in close contact with someone who has a confirmed case of COVID-19. In our centres and across our digital channels, we have provided guidance and advice for customers as well as signage focused on good hygiene practices. We will update these messages as needed on this page.
Thank you for your support
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