Westfield Riccarton is open & trading under the Orange setting.

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Westfield Riccarton is open & trading under the Orange setting.

Customer Service, Level 1

From Friday 3rd December 2021, New Zealand moves to the COVID-19 Protection Framework, also known as the traffic light system. Under this system, Westfield Riccarton is open and trading under the Orange setting.

In line with New Zealand Government restrictions, all retail is open under the Orange setting with capacity limits and physical distancing requirements in place. Customers are required to wear a face-covering unless an exemption applies and may be required to show their My Vaccine Pass on entry.

Restaurants, cafes and bars are open to fully vaccinated customers. Customers are required to wear a face-covering except when eating or drinking unless an exemption applies, and show their My Vaccine Pass on entry.

Beauty and personal care services, including nail salons, spa and massage parlours, hairdressers and barbers are open to fully vaccinated customers with physical distancing requirements in place. Customers are required to wear a face-covering unless an exemption applies and show their My Vaccine Pass on entry.
For more information on current New Zealand Government restrictions and My Vaccine Pass, we encourage customers to visit: https://covid19.govt.nz/

Your wellbeing is our priority

The wellbeing of our community is our priority. Here’s a checklist for how to make sure your visit with us is as safe as possible.

In line with government advice, face masks are still required to be worn when visiting our Westfield centres.

Utilise the free single-use hand sanitiser available at our customer service desk and other locations around the centre

Be sure to keep a safe 1 metre distance from others at all times, including when traveling on lifts or escalators.

Wash your hands regularly, and cover sneezes or coughs with your elbow, not your hands.

To learn more about the precautions and actions our team are taking to prioritise your wellbeing, please visit www.westfield.co.nz/customer-updates/coronavirus

If you have any concerns at all, please visit our Customer Service desk located on level 1, near Lorna Jane. Our team is here to help.


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