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Customer Service

We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available under standard trading hours for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information
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Visit Customer Service at Riccarton

Level 1, Close to the Food Court, under the central escalators & by Strandbags
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Entrance off Maxwell Street, Ground Floor Food Court Car Park

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What's happening at Customer Service

What's happening at Customer Service

Westfield Riccarton Walking Club

Get out for a walk in a safe, fun environment with our centre walking club.

We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.

Scentre Group operates its Westfield destinations with a responsible business mindset, with a focus across the four pillars of community, people, environment and economic performance. More information can be found in our 2024 Responsible Business Report.

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