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Customer Service

Important COVID-19 update

The wellbeing of our customers, retailers, suppliers and employees is our highest priority.

For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update here >

Customer Service

We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available under standard trading hours for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information

Important COVID-19 update

The wellbeing of our customers, retailers, suppliers and employees is our highest priority. In light of the evolving COVID-19 situation, the hire of kiddy cars is temporarily unavailable.​

For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update.

COVID-19 update >

Visit Customer Service at Riccarton

03 983 4500
Level 1, Close to the Food Court, under the central escalators & by StrandbagsSee on map

Entrance off Maxwell Street, Ground Floor Food Court Car Park

Customer Service storefront image

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