Important COVID-19 update
The wellbeing of our customers, retailers, suppliers and employees is our highest priority.
For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update here >
Customer Service
We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available under standard trading hours for:
- Westfield Gift Cards
- Directions
- Centre and retailer information
- Hiring mobility equipment
- Lost property
- Transport and navigation information
- Upcoming events
- Parking information
Important COVID-19 update
The wellbeing of our customers, retailers, suppliers and employees is our highest priority. In light of the evolving COVID-19 situation, the hire of kiddy cars is temporarily unavailable.
For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update.
Visit Customer Service at Riccarton
Entrance off Maxwell Street, Ground Floor Food Court Car Park
What's happening at Customer Service
Your chance to WIN instant daily prizes this Christmas with Westfield membership
The Little Street Art Festival is coming to Westfield Riccarton!