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Customer Service

Customer Service

We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available under standard trading hours for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information

Visit Customer Service at Riccarton

Level 1, Close to the Food Court, under the central escalators & by Strandbags
See on centre map

Entrance off Maxwell Street, Ground Floor Food Court Car Park

03 983 4500
Customer Service storefront image

What's happening at Customer Service

We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.

Scentre Group operates its Westfield Living Centre portfolio with a responsible business mindset across the four pillars of community, people, environment and economic performance. More information can be found in our 2023 Responsible Business Report.

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