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In line with government restrictions, face masks must be worn when visiting us from Wednesday, 18 August. While in-centre, please be sure to observe social distancing and practice good hygiene.

Your wellbeing is our priority >

To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.

Customer Service desk

Our friendly Customer Services team are available to help you with directions, store information, lost property, transport, parking information and more.

Accessible services

For mobility-impaired customers, we offer wheelchairs and mobility scooters for hire. The wheelchairs and mobility scooters are in high demand, and are therefore subject to availability. Please contact customer services on (09) 925 9211.

For your convenience, you will also find disabled parking close to the entry of the mall.

To find the best parking for mobility-impaired customers please contact our customer service team to discuss which of our carparks will best suit your needs on your next visit.

Accessible amenities

All our restrooms have a wheelchair accessible toilet.

Albany Customer Service

09 925 9200

219 Don McKinnon Drive

Albany AUCKLAND 0632

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