Service

Visiting with kids

Important COVID-19 update

The wellbeing of our customers, retailers, suppliers and employees is our highest priority. In light of the evolving COVID-19 situation, Parents Rooms, Kids Play Areas and Kiddie Kruzzers are temporarily unavailable.

For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update.

COVID-19 update >

Parents' rooms

Looking after your little ones will always be a pleasure at Westfield because our Parents' Rooms are equipped with a microwave, bottle warmer, change tables and kids toilets... all in a safe and comfortable environment. And of course, Dads are also welcome in all our Parents' Rooms.

Our Parents' Rooms are located on Level 2 behind the Foodcourt and Level 1 to the rear of JB Hi-Fi.

For more information please see the Customer Service Desk or call us on (09) 925 9211.

Kids Play Area

Take a break and let your little ones be entertained in our kids' activity area. All children are welcome and entry is free, however, children must be supervised at all times. The Kids Play Area is open to use during centre hours.

Here at Westfield Albany we have two fantastic Kids Play Areas.

You can find Discovery Island on Level 1 near Stirling Sports and our smaller play area can be found on Level 2 outside New World. This lovely new play area is for preschool children under 5 years. As this is a new playground we ask that you remove your shoes and have no food or drink in this area.

All children must be supervised, Westfield does not provide supervision.

Kiddie Kruzzers

Looking for the ultimate in kid transportation? Kiddie Kruzzers are available for hire from the Customer Service Desk on level 2. Available in single and double seating a Kiddie Kruzzer is the coolest way to get around.

An hourly charge applies - $5 per single, $8 per double - and photo ID is required.

Parents with prams parking

We provide designated parents with prams parking spaces to give parents' enough room to get in and out of the centre comfortably.

Find the best parents with prams parking located close to the entrances of the Centre.

Albany Concierge

09 925 9200

219 Don McKinnon Drive

Albany AUCKLAND 0632

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Please note, due to COVID-19 certain centre services are currently unavailable