Service

Guest Services (Temporarily Closed)

Important COVID-19 update

In light of new COVID-19 restrictions, our Guest Services are currently closed. We apologise for any inconvenience and appreciate your understanding.

The wellbeing of our customers, retailers, suppliers and employees is our highest priority.

For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update.

Your wellbeing is our priority >


We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our guest services team are available during centre hours daily for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information

Westfield Newmarket’s Guest Services desk is located on level 1, inside the front entrance on the corner of Broadway and Mortimer Pass by H&M.

Our Guest Services team can be contacted via email or phone.
Email: [email protected]
Phone: 09 978 9400

Newmarket Concierge

Hours may differ from Centre hours

View Centre Hours

(09) 978 9400

Broadway

Newmarket AUCKLAND 1023

See on map