Guest Services (Temporarily closed)

Important COVID-19 update

The wellbeing of our customers, retailers, suppliers and employees is our highest priority. In light of the evolving COVID-19 situation, Guest Services is temporarily unavailable.

For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update.

COVID-19 update >

Westfield Newmarket’s Guest Services desk is located on level 1, inside the front entrance on the corner of Broadway and Mortimer Pass.

We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our Guest Services team are available during standard centre trading hours to assist with:

• Westfield Gift Cards
• Directions
• Centre and retailer information
• Hiring mobility equipment
• Services
• Lost property
• Parking and transport information
• Upcoming events

Our Guest Services team can be contacted via email or phone.
Phone: 09 978 9400

Newmarket Concierge

+64 9 978 9430


Newmarket AUCKLAND 1023

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