Guest Services

We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our guest services team are available daily for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information

Important COVID-19 update

The wellbeing of our customers, retailers, suppliers and employees is our highest priority.

For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update.

COVID-19 update >

Westfield Newmarket’s Guest Services desk is located on level 1, inside the front entrance on the corner of Broadway and Mortimer Pass.

Our Guest Services team can be contacted via email or phone.
Email: guestservicesnewmarket@scentregroup.com
Phone: 09 978 9400

Visit us

Level 1

Inside the front entrance on the corner of Broadway and Mortimer Pass.

See on map

We're here to help

Please note, due to COVID-19 certain centre services are currently unavailable