Guest Services (Temporary closure)
Important COVID-19 update
The wellbeing of our customers, retailers, suppliers and employees is our highest priority. In light of the evolving COVID-19 situation, our Guest Services Desks are temporarily closed.
For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update here >
Customer Service
We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available under standard trading hours for:
- Westfield Gift Cards
- Directions
- Centre and retailer information
- Hiring mobility equipment
- Lost property
- Transport and navigation information
- Upcoming events
- Parking information
Important COVID-19 update
The wellbeing of our customers, retailers, suppliers and employees is our highest priority. In light of the evolving COVID-19 situation, the hire of kiddy cars is temporarily unavailable.
For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update.