Visit Guest Services at Newmarket
Level 1, Inside the front entrance on the corner of Broadway and Mortimer Pass.
Guest Services
Customer Service
We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available under standard trading hours for:
- Westfield Gift Cards
- Directions
- Centre and retailer information
- Hiring mobility equipment
- Lost property
- Transport and navigation information
- Upcoming events
- Parking information
What's happening at Guest Services

Westfield's Gift Card packaging supports Forest & Bird
We’re thrilled to have teamed up New Zealand artist FLOX, to support Forest & Bird with our special Westfield Gift Card packaging.
Quiet Time: Every Tuesday between 10:30-11:30am
Join us for Quiet Time every week in centre as the lights are dimmed and music volume is adjusted to limit sensory over-stimulation for customers.