Guest Services
Customer Service
We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available under standard trading hours for:
- Westfield Gift Cards
- Directions
- Centre and retailer information
- Hiring mobility equipment
- Lost property
- Transport and navigation information
- Upcoming events
- Parking information
Visit Guest Services at Newmarket
Level 1, Inside the front entrance on the corner of Broadway and Mortimer Pass.
What's happening at Guest Services
What's happening at Guest Services
Did you know the green walls around Westfield Newmarket can collect up to 75,000 litres of rainwater at any one time?
Join us for Quiet Time every week in centre as the lights are dimmed and music volume is adjusted to limit sensory over-stimulation for customers.
Visiting during your travels? We'll store your luggage for you while you shop.
Westfield members can access exclusive reserved tickets.
Experience the magic of Giftmas
From 1-12 December, Westfield members have the chance to WIN instant daily prizes with our 12 Days of Giftmas.
