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Visit Guest Services at Newmarket

Level 1, Inside the front entrance on the corner of Broadway and Mortimer Pass.
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Guest Services

Customer Service

We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available under standard trading hours for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information

What's happening at Guest Services

What's happening at Guest Services

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We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.

Scentre Group operates its Westfield destinations with a responsible and sustainable mindset, aiming to deliver meaningful outcomes across three priorities including: Customer and communities, People, and Environment. More information can be found on the Scentre Group sustainability page.

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