In line with government restrictions, face masks must be worn when visiting us from Wednesday, 18 August. While in-centre, please be sure to observe social distancing and practice good hygiene.
Customer Service desk
Our friendly Customer Services team are available to help you with directions, store information, lost property, transport, parking information and more.
For mobility-impaired customers, we offer wheelchairs and mobility scooters for hire. There is no charge for hireage but you will require photo ID and terms and conditions apply. The wheelchairs and mobility scooters are in high demand, and are therefore subject to availability. Please contact customer services on tel: (03) 983 4500.
For your convenience, you will also find accessible parking close to the mall entries.
To find the best parking for mobility-impaired customers please contact our Customer Service team to discuss which of our carparks will best suit your needs on your next visit.
All our restrooms have a wheelchair accessible toilet.