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Customer Service

We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information
  • Kiddie Kruzzer hire

Our Customer Services desk is located on level 1, near Just Jeans and Hallenstein Brothers.

Alternatively, you can contact us for more information.

Riccarton Customer Service

(03) 983 4500

129 Riccarton Rd

Riccarton CHRISTCHURCH 8041

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We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.

Scentre Group operates its Westfield destinations with a responsible and sustainable mindset, aiming to deliver meaningful outcomes across three priorities including: Customer and communities, People, and Environment. More information can be found on the Scentre Group sustainability page.

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