Service

Customer Service

Important COVID-19 update

In light of new COVID-19 restrictions, our Concierge Desk is currently closed. We apologise for any inconvenience and appreciate your understanding.

The wellbeing of our customers, retailers, suppliers and employees is our highest priority.

For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update.

Your wellbeing is our priority >


We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information
  • Kiddie Kruzzer hire

Our Customer Services desk is located on level 1, near Just Jeans and Hallenstein Brothers.

Alternatively, you can contact us for more information.

Riccarton Concierge

Hours may differ from Centre hours

View Centre Hours

(03) 983 4500

129 Riccarton Rd

Riccarton CHRISTCHURCH 8041

See on map