Service

Customer Service (Temporarily closed)

Important COVID-19 update

The wellbeing of our customers, retailers, suppliers and employees is our highest priority. In light of the evolving COVID-19 situation, Customer Service is temporarily unavailable.

For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update.

COVID-19 update >


We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our Customer Services team are available during standard centre trading hours to help with:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Shopping with Families
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information

Our Customer Services desk is located on level 2 near Macpac.

St Lukes Concierge

(09) 978 6000

80 St Lukes Road

Mount Albert AUCKLAND 1025

See on map