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Customer Service

We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available between 9.00AM – 6.00PM daily for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information
  • Kiddie Car Hire

Our Customer Services desk is located on level 2 near Macpac.

St Lukes Customer Service

(09) 978 6000

80 St Lukes Road

Mount Albert AUCKLAND 1025

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Free WiFi
Free WiFi

We recognise the unique role of Māori as Tangata Whenua of Aotearoa/New Zealand.

Scentre Group operates its Westfield Living Centre portfolio with a responsible business mindset across the four pillars of community, people, environment and economic performance. More information can be found in our 2023 Responsible Business Report.

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