Visit Customer Service at Albany
L2, Main Entrance Car Park
Customer Service
Customer Service
We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available under standard trading hours for:
- Westfield Gift Cards
- Directions
- Centre and retailer information
- Hiring mobility equipment
- Lost property
- Transport and navigation information
- Upcoming events
- Parking information
What's happening at Customer Service
Quiet Time: Every Tuesday between 10:30am-11:30am
Join us for Quiet Time every week in centre as the lights are dimmed and music volume is adjusted to limit sensory over-stimulation for customers.
Book your Santa photo at Westfield Albany today
Choose from a range of Santa photography sessions including Family & Friends, Pet, Sensitive Santa, and a very special My First Christmas package.
The ultimate gift guide for kids of all ages
Looking for a great gift? With our gift guide you don’t have to spend a fortune and if you’re all out of ideas, you’ve come to the right place.
Westfield's Gift Card packaging supports Forest & Bird
We’re thrilled to have teamed up New Zealand artist FLOX, to support Forest & Bird with our special Westfield Gift Card packaging.
Visiting with kids is easy at Westfield Albany
Plan your next visit with the family.
Reserved tickets to see A$AP Rocky on sale now
Don't Be Dumb World Tour: Get your exclusive A$AP Rocky tickets as a Westfield member.
Halloween Trick or Treat at Westfield Albany
Join us for Trick or Treat at Westfield Albany on Saturday 31st October from 3pm - 5pm