Customer Service

Customer Service

We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available between 10.00AM – 5.00PM daily for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information

Important COVID-19 update

The wellbeing of our customers, retailers, suppliers and employees is our highest priority. In light of the evolving COVID-19 situation, the hire of kiddy cars is temporarily unavailable.​

For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update.

COVID-19 update >

Our Customer Services desk is located on level 2, near Farmers.

Alternatively, you can contact us for more information.

Visit us

Level 2

Near Farmers

See on map

L2, Main Entrance Car Park

Storefront

We're here to help

Please note, due to COVID-19 certain centre services are currently unavailable