Skip to content

Customer Service

Important COVID-19 update

In line with new government restrictions, face masks must be worn indoors when visiting us, and cannot be removed for eating or drinking. While in-centre, please be sure to observe physical distancing and practice good hygiene.

The wellbeing of our customers, retailers, suppliers and employees is our highest priority. In light of the evolving COVID-19 situation, the hire of kiddy cars is temporarily unavailable.​

For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update here >

Customer Service

We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our customer service team are available under standard trading hours for:

  • Westfield Gift Cards
  • Directions
  • Centre and retailer information
  • Hiring mobility equipment
  • Lost property
  • Transport and navigation information
  • Upcoming events
  • Parking information

Visit Customer Service at Manukau City

Level G, Between Event Cinemas and FarmersSee on map

Event Cinemas entrance

What's happening at Customer Service

What’s happening

We're here to help