Visit Customer Service at St Lukes
Enter the Level 3 Car Park via Exeter Road
Customer Service
Customer Service
The Westfield Guest Services / Customer services desk is your dedicated point of assistance to help make the most of your shopping experience. Our team is here to help you get the most out of your visit, whether you’re planning your day, looking for something specific or simply want personalised support while you shop.
The Customer services desk can provide:
- Westfield Gift Cards
- Directions
- Centre and retailer information
- Hiring mobility equipment
- Lost property
- Transport and navigation information
- Upcoming events
- Parking information
Find the Customer services on Level 2, near Macpac or contact the team on +64 9 978 6000.
What's happening at Customer Service

Westfield's Gift Card packaging supports Forest & Bird
We’re thrilled to have teamed up New Zealand artist FLOX, to support Forest & Bird with our special Westfield Gift Card packaging.
Visiting with kids is easy at Westfield St Lukes
Plan your next visit with the family.
Go on a Scavenger Hunt at Westfield St Lukes
You are invited to join a fun scavenger hunt at Westfield St Lukes! Spot hidden mural elements and win a prize.

Father’s Day: Spend $30 & Receive a Westfield Chocolate Bar
Make Dad feel extra special this Father's Day, with a complimentary chocolate bar for Westfield members.